Illustration
Also called policy illustration, sales illustration, in-force illustration, ledger
The multi-page projection of a policy's future values, split into guaranteed and non-guaranteed columns — the single most important document in the sale.
An illustration is the carrier’s year-by-year projection of a policy — premiums in, charges out, cash value and death benefit over time. For any permanent product (whole life, universal life, IUL, VUL) it’s the document the sale runs on, because the product is too complex to evaluate any other way. Learn to read it and you can see through most of the pitch.
Every compliant illustration has at least two sides. The guaranteed column assumes the worst the contract legally allows — minimum credited rate, maximum cost of insurance — and is the only part the carrier is bound to. The non-guaranteed column assumes today’s friendlier rates and current charges continuing unchanged for decades. Agents present the non-guaranteed numbers because they’re dramatically better; the whole bait-and-switch pattern lives in that gap.
Two illustration tricks to watch. First, the assumed rate: an IUL run at a flat 7% for 30 years ignores that caps get cut and index years vary — a number regulators have repeatedly reined in. Second, the vanishing premium setup, where the illustration shows premiums stopping early because the policy “pays for itself” — true only if the optimistic assumptions hold, which they often don’t.
Treat the illustration as evidence, not decoration. Insist on a signed copy of the full document, read the guaranteed column first, and ask for a stress-test run at 0% or the mid-point. If you already own a policy, request an in-force illustration — it’s the fastest way to learn whether your coverage is on track or quietly heading for a lapse.
The illustration is where policies are sold and where buyers get misled. Agents lead with the non-guaranteed column's rosy numbers; only the guaranteed column reflects what the carrier is actually bound to deliver.
An IUL illustration shows the cash value growing to $400,000 by retirement — on the non-guaranteed page assuming a flat 7%. Flip to the guaranteed page, run at the contract minimum with the maximum cost of insurance, and the same policy lapses in the owner's late 70s. Same policy, two completely different futures.
Any presentation that lingers on the non-guaranteed column. Demand the guaranteed column and a mid-point / stress-test run. If the agent won't leave you a signed copy of the full illustration, walk away.